Responsible Gaming

On khelovip Responsible Gaming — Keep the fun, keep the control

Khelovip believes gaming is about entertainment, not just winning. We want every member to play mindfully, within their limits, and with enjoyment. Responsible gaming is not just a phrase to us — it is a commitment.

18+ Age Restriction
24/7 Support
100% Self-Control
Free All Tools

Our Responsible Gaming Tools

Khelovip offers a range of practical tools to help you stay in control of your gaming. They are completely free and available to use at any time.

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once set, a reduction takes effect immediately, while an increase requires 7 days' notice.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the system will automatically end the session and remind you to take a break.

Cooling-Off Period

If you need to step back and clear your head, temporarily close your account for anywhere between 24 hours and 30 days. During this period, no gameplay or deposits will be possible.

Self-Exclusion

You can fully exclude yourself for a period of 6 months to 5 years. Once active, the exclusion cannot be lifted before it expires, and no promotional emails will be sent during this time.

Loss Limit

Set a cap on how much you can lose within a given period. Once the limit is reached, the system will automatically stop gameplay for the remainder of that period.

Gaming History

View your full gaming and transaction history at any time. It is an important tool for understanding your own habits and making informed decisions.

1 What is Responsible Gaming?

Many people think responsible gaming means playing less — but it really means playing with awareness. On khelovip, responsible gaming means knowing when to start, when to stop, and being able to treat every session as entertainment rather than a burden or obligation.

Gaming is a form of entertainment — it should bring joy, much like watching a cricket match or a film. But when gaming starts affecting other areas of life — family, work, finances — that is a sign a line has been crossed. khelovip helps you recognize that moment early and take the right steps.

Responsible gaming matters not just for the individual, but for the whole family. Your wellbeing means the wellbeing of those closest to you. That is why khelovip places responsible gaming at the heart of its platform.

Please Note: Gaming should be a small part of your life. If it feels like it is taking over, seek help — there is no shame in that.

2 Our Core Principles

When it comes to responsible gaming on khelovip, we have a set of core commitments that we uphold every day:

  • 18+ Verification: We enforce strict age verification. Minors are not permitted to create accounts, and any suspicious account is suspended immediately.
  • Transparency: We never present gaming as an easy way to make money. There are risks involved in playing — making that clear is our responsibility.
  • User Empowerment: All responsible gaming tools on our platform are free and easily accessible. Using them will not result in any penalties or loss of benefits.
  • Active Monitoring: Our system detects unusual gaming patterns and alerts users when necessary.
  • Impartial Support: When someone asks for help, we guide them toward real support rather than simply trying to keep them on the platform.

3 Warning Signs You Should Not Ignore

Gaming addiction does not happen overnight — it develops gradually. Watch out for the following warning signs:

Playing Beyond Your Budget

You are repeatedly spending beyond your set budget.

The Urge to Chase Losses

Playing more to recover after a loss.

Withdrawal from Family & Friends

Gaming is cutting into time spent with the people closest to you.

Restlessness When Not Playing

Feeling irritable or anxious when unable to play.

Playing in Secret

Hiding your gaming activity from family or friends.

Disrupted Sleep & Eating

Gaming is disrupting your sleep, eating, or daily routine.

If you notice two or more of the above signs in yourself, contact our support team directly. Seeking help is a sign of strength, not weakness.

4 Self-Assessment

Answer the following questions honestly. If most of your answers are "Yes," consider using cooling-off or self-exclusion:

1 Do you lose track of time and end up playing for hours on end?
2 Have you borrowed money — or considered borrowing — to fund your gaming?
3 Do you keep playing after a loss out of frustration or to win it back?
4 Have you been dishonest with or hidden the truth from family about your gaming?
5 Is gaming affecting your work, studies, or family responsibilities?
6 Have you tried to stop playing but found you could not?
7 Do you feel down or restless when you are not playing?
These questions are a simplified adaptation of the Gamblers Anonymous TWENTY QUESTIONS. For a professional assessment, consult our support team or a specialist.

5 How to Set Your Limits

Setting limits on your khelovip account is simple. Just a few steps and you can take full control of your gaming habits:

1
Log in to your account

Log in to your khelovip account and navigate to the profile section.

2
Open the "Responsible Gaming" menu

Click on the "Responsible Gaming" option in your account settings.

3
Choose Your Preferred Limit

Set a Deposit Limit, session time, loss limit, or Cooling-Off period — whatever you need.

4
Confirm

After setting a limit, confirm your consent on the confirmation page. Reductions take effect immediately.

5
Review Regularly

Review your gaming history once a month and adjust your limits as needed.

The table below outlines the details of each available limit:

Limit Type Duration Time to Take Effect Change
Deposit Limit Daily / Weekly / Monthly Immediately (for reductions) 7-Day Wait to Increase
Session Time Limit Per Session Immediately Changes After 24 Hours
Loss Limit Daily / Weekly / Monthly Immediately (for reductions) 7-Day Wait to Increase
Cooling-Off 24 Hours – 30 Days Immediately Auto-Reopens at Expiry
Self-Exclusion 6 Months – 5 Years Immediately Cannot Be Opened Early

6 Protection of Minors

Khelovip strictly enforces an 18+ policy. Age verification is mandatory at registration and before any financial transactions. Any attempt by a minor to create an account will result in immediate suspension.

Parents are advised to use parental control software on their devices and to keep their account passwords out of reach of their children.

For parents: If your child has accessed a khelovip account in any way, please contact [email protected] immediately. We will act promptly and permanently delete all associated data.

Reliable parental control software such as Net Nanny, Bark, or your device's built-in screen time settings can be used to block specific sites and limit screen time.

7 Where to Get Help

You are not alone. If you are struggling with gaming, help is available through the channels below. In addition to khelovip's own support team, professional assistance is also accessible:

Khelovip Support

Our live chat support is available 24/7, 7 days a week. Reach out directly for any issue. Email: [email protected]

Professional Counselling

Reach out to a professional counselor or mental health specialist experienced in gaming addiction. Let a trusted person in your family know as well.

Mental Health Support: Kaan Pete Roi helpline in Bangladesh: 01779-554391 — available for anyone experiencing a mental health crisis.

Frequently Asked Questions

Here you will find answers to the most frequently asked questions about responsible gaming.

Yes. Reducing your deposit limit takes effect immediately. However, increasing it comes with a 7-day waiting period — this is in place to prevent impulsive limit increases.

Absolutely. Your account balance remains fully secure while self-exclusion is active. Once the self-exclusion period ends, you can withdraw through the standard process.

A Cooling-Off period is a short-term break — from 24 hours up to 30 days — after which your account reactivates automatically. Self-exclusion is long-term — from 6 months up to 5 years — and cannot be lifted before the period ends.

No. Self-exclusion can only be initiated by the account holder. If a family member has concerns, please contact [email protected] — we can advise on the appropriate steps to take.

No. Using deposit limits, session limits, or cooling-off periods has no impact on your bonuses or promotions. However, all promotional communications are paused during self-exclusion.

Signs of healthy gaming include: playing within a set budget, not getting distressed over losses, not treating gaming as a source of income, and maintaining a healthy balance with family and work. The self-assessment questions on this page can give you a clearer picture.
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Play Responsibly, Play Happily

We are committed to keeping your gaming experience on khelovip safe and in control at all times. Join today and responsibly enjoy Sports Betting, Live Casino, bingo, and much more.

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